I don’t like calling companies that supply my home services. Nor do I like pressing ten buttons just to get to the right machine and ten more to get to the right person. I don’t like getting put on hold, and I certainly don’t like being treated rudely by strangers when I’m the customer.
However, I do like saving money and lowering my bills. And when I can make a significant cut, it’s worth the irritating, time-consuming pain of dealing with phone systems and disgruntled service representatives.
Use this six-part phone call checklist to make sure you’re not paying too much on your payments every month.