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  • cbpercy

    BEWARE! I have been a Tax Cut user (via CD) for years, but for some stupid reason decided to do the online version of the new At Home program. After entering ALL of my info, the program froze and I could not return to my return. Over two hours with top tech support did not resolve the problem, so I am relegated to REDOING my taxes from scratch on April 5, 2010.

    I will NEVER use this program again….not ever.

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    • Milt R. Smith

      The big omission in TC(whatever name) is lack of automatic import of interest, dividends, etc., etc. from such as brokerages – a feature which saves pages of typing and is found in TurboTax. This makes TC strctly a second choice product.

  • Don Hartman

    The new H&R Block Deduction Pro Onlines sucks at best. It is slow and clunky. Whoever thought to take this product online rather than a stand-alone product as it has been in the past should be fired.

  • Cindy Eiger

    Wanted to let as many know as possible; just tried to use H&R Block at home and it failed me. Had a schedule D for my husband–his assets alone–not mine. And it wouldn’t let me override my name and put his. Finally was told after numerous phone contacts with customer service–“you will have to file by mail!”

    My suggestion–DON’T USE H&R BLOCK!

  • SG Coleman

    it’d be great if the support I P-A-I-D for with this CD actually existed!!!!!!!!!!! i have spent way too much money over the 10yrs I have used this tax system to spend this much time trying to resolve my issues — NEXT YEAR, TURBO TAX – INDEED !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

  • Bill Grosz

    What master genius decided to remove Deduction Pro from the CD? Started using the on line version to track this year’s deductions and upon trying to return to it discovered that the file was empty. That was the second time I had found the file empty after re-entering all the info. I have been a Tax cut/H&R tax program user since 1990, but I will try a different program next year. I truly detest not being able to recover data. And the program is of no help nor is the help line. No answer to an e-mail question on the topic.

    • Angry User

      Same experience with entering the data only to find the file empty when I saved and returned. When I finally got a download with data, I could not import the data into my return. I was on a chat with a “technician” three times. No one really knew the
      answer. I was told I had to select “import” on the opening screen even
      when starting a new file. The only “import” option was to import last year’s
      data, which browsing for the file could not find. It also messed up my downloading options last year. When looked at the files in the deduction pro folder I found ALL my downloads from whatever source in that file. What a mess this program is. It used to work great on the CD. Now the program is online and the data is on your computer. It cannot be opened or imported.

  • angry accountant

    Worst software ever. Very clunky, difficult to navigate back and forth or see your return while in process. My state efile failed for no reason or fault of my own. Rather than allow me to efile again after this error, the software insists that I have to mail in my return which is not true. Technical support is a joke.

  • Chaderack77

    H&R Block problems
    This year the problems got bigger good luck getting return filed, tech support is aware of the problem but doesnt know how to fix, she said erase cookies, restart try again. nothing she then pulled the
    “your phone is breaking up, hello..and hung up on me after she ran out of things for me to try.
    then she got my personal info n said i would have to pay a fee if i want to print my last years return when I told her I was gonna try a different company. what a joke.
    dont waste your time, or money. . hopefully they get it fixed next year but it doesn’t seem like they care, especially Kewellin. lol that was the name she gave me. Anyway good luck.

  • Redjeepdog

    Last year when H&R decided to not have a disk for DeductionPro and ALL data in one file/place I swore never again. Forgot and this year am fighting having the Deduction Pro on line, is very clumbersome and difficult to use. The “old” Deduction Pro was great, everything in one package. For 2012 TurboTax or ??? here I come. 10 years with H&R and Never Again

  • http://www.facebook.com/profile.php?id=1073050995 Lisa Wood

    Oh my gosh. I tried to use HR Block at home this year. What a nightmare. First of all, the navigation is horrible; terrible user interface. Then, the system tried to tell me I was going to have to pay a penalty for excess IRA contributions. My contribution was $2,500 – the limit is $5,000. Then, it found an error in my deductions, but wouldn’t let me change it, no matter what I did. What a horrible, horrible product. I sent them “feedback” and told them I was going elsewhere.

  • Alabmez

    I have windows xp os and when I put in the cd it will not run. The device is working properly. Since I bought it at a store and opened the box I’m stuck with it. Guess I will have to buy another tax program. Not taking any more chances on H&R block. Going to Turbo Tax.

  • thinkerman

    The Canadian online version is awful compared to what it was last year (Safari 5.x on Mac). Too many failings to list. We are abandoning it and starting over. How does something that was pretty good turn into complete drek like this?

  • Guest

    turur…. I started working from home, doing various simple jobs which only required desktop or laptop computer and internet access and I couldn’t be happier… It’s been six months since i started this and i made so far total of 36,000 dollars… Basicly i profit about 80 dollars every hour and work for 3 to 4 hours a day.And the best part about this job is that you can decide when to work yourself and for how long and you get a paycheck weekly.—> ????? < W­­­W­­­W­­­.­­­J­­­o­­­b­­­s400­­.­­­C­­­O­­­M??????????

  • RPC

    Watch out for the cash grab – I completed the returns for me and spouse online, and paid for Tax Pro review at H&R offices. Their Rep’s online analysis was slightly different from mine but close enough. I asked to have his return which was showing on his PC to be transferred to my online H&R account so I could efile. He told me that this could not be done and that he could efile on my behalf for another $60 each plus tax. When I declined, he refused to give me a copy of his online return so I could input into my online return at home, because I wanted to efile myself, and, more importantly – ensure that his advice was taken and my filing was correct. So, I went home and submitted my original return. I wasted $135 for 2 Pro Tax Rep review because I could not use his advice, and was only given the option to pay another $120+tax so he could file from his office. Shame on H&R for the cash grab and false advertising.

  • Guest

    ;

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