All companies claim to value and provide great customer service. But the fact is, few companies understand the components of the customer service model they promise, or deliver the level of customer service expected. In fact, according to a poll…
While sales are the muscles of a business, cash flow is its lifeblood. Cash flowing regularly into a company is necessary to pay salaries, buy materials, and literally keep the lights on and the doors open. Many companies are forced to…
The costs of running a company are often hidden, but can be substantial. Cutting these costs is as effective as cutting the direct variable costs of labor and materials. Unlike manufacturing costs, most administrative costs are “fixed,” in that they…
Sales are the single most important activity in which a company can engage. They allow companies to hire people, buy equipment, and manufacture products or deliver services. Without sales, there is no future for a business. The poor economy in…
According to Money Magazine, now is the time to purchase if you’re considering a second or vacation home. Across the country, prices are near or below their five-year lows. In Vail, Colorado, home prices are down 30% from their highs. Pebble Beach,…
Whatever product you or your company makes, the cost of your materials is probably one of your largest expenses, directly affecting profitability. But how do you reduce material costs without impacting the quality of your final product and altering what…
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