4 Things You Can Do With Your Expired Groupon Deals

groupon photoWe’ve all seen some of the amazing deals we can get from Groupon, but many of us end up buying deals we simply don’t want or have time to use. According to Yipit, a site that collects data regarding the purchase and use of Groupon deals – as well as those from other daily deal sites – the percentage of Groupons that expire before they are used by the buyer is as high as 15%.

So, what happens to those unused Groupon deals after they have expired? Are you out the money you spent altogether? In some cases, you may be able to recoup the money you spent or extend the life of your Groupon deal by employing a few simple strategies.

What Is an Expired Deal Worth?

After the expiration date, the Groupon deal only loses its promotional value, or the full value of the deal, for an extended period of time. Regardless of how long ago you purchased your deal, the coupon will retain its face value (the amount you paid for it) for at least five years, and as many as seven years in some states. This means that although you might lose the promotional value, you can still redeem the coupon for a discount on your total bill. Think about an expired Groupon deal as a prepayment on future services.

For example, if you paid $50 for a surfing lesson that would have normally cost $100, you can still use the coupon for a $50 discount on these services after the promotional period passes. This reduces the amount of money you lose if you happen to mistime your purchase and find that you would rather not go surfing in January. This caveat is explicitly explained in Groupon’s own policy.

groupon expired screenshot

How to Use Your Expired Groupon

However, it can be tough to utilize your Groupon at the business itself. For the most part, it is much easier to work with Groupon directly to get a refund for the amount of money you paid as opposed to attempting to use the expired coupon at the place of business for which it was intended.

Here are four ways to use your expired deal:

1. Resell Your Groupon Coupon
There is a great secondary market for Groupon deals on the verge of expiration. DealsGoRound offers Groupon owners the ability to list their Groupon deals for a fee. Though there is a charge, the amount is small in comparison to what you could lose by hanging onto an unused coupon.

2. Swap Your Groupon
In today’s market, the barter system is still alive and well. By placing your Groupon on a bartering website such as Swap.com, you can swap your Groupon deal for just about anything including DVDs, books, CDs, and even other Groupon deals that you might be able to use prior to their expiration dates.

3. Contact the Business Where the Deal Is Being Offered
I had one particular Groupon deal for a swanky Italian restaurant that was set to expire while I was out of the country on a business trip. I hated to lose the promotional value and had plans to make a girls night out of it, so I called the restaurant and spoke to the manager. He graciously allowed me to use my Groupon deal in full after its expiration date. Each business has the right to extend the expiration date of any Groupon deal at its own discretion, so it never hurts to ask.

4. Ask Groupon to Intervene on Your Behalf
If you have exhausted all of your other options and have come up empty-handed, try calling Groupon to see if they will intervene on your behalf. A friend of mine had purchased a Groupon deal that allowed her to get her carpets cleaned for a fraction of what the service would cost otherwise. She procrastinated to the point where she had just a few days to either use her deal or lose the promotional value. The carpet cleaning company refused to extend the expiration date of her deal, so she called Groupon and asked them if they would help her work with the carpet cleaning company. Groupon obliged her request and were able to negotiate extended terms with the carpet cleaners.

Final Word

When your Groupon deals expires, the money is certainly not lost. You simply need to get a little creative in terms of figuring out which method is the most effective way to convert your expired coupon into something you can really use. By making a few phone calls or visiting a few websites, you can exchange your expired Groupon for a minimum of the amount of money you paid. And, in some instances, you can get the entire promotional value – even if the deal’s deadline has passed.

Have you had a Groupon that has expired? What did you end up doing with it?

groupon hey now

(photo credit: Juan Camilo Bernal, Shutterstock)

  • http://www.carinsurancecomparison.com/ Tyler S.

    This thought just crossed my mind today, since I will be most likely be moving soon, and my groupon for a local business will be no good a few thousand miles away. Definitely looking into DealsGoRound!

    • http://www.PopCultureWhore.com/ Pop Culture Whore

      They all have the same rules. Coupons expire.

      • Jack

        Stop providing bad information to people. This person is a troll that is miserable in life and gets enjoyment toying with people on the internet

        1. Vouchers

        a. Vouchers have two separate values: (a) the amount paid and (b) the promotional value. The promotional value is the additional value beyond the amount paid.

        For traditional Groupon vouchers, the promotional value will EXPIRE on the date specified in the offer, unless prohibited by law. The amount paid WILL NEVER EXPIRE and must continue to be honored by the merchant after the promotional value expires. The amount paid may be applied toward any goods or services offered by the merchant if the original goods or services specified on the voucher are no longer available. Promotional value can’t be combined with other offers. Doesn’t cover tax or gratuity. Not reloadable. Fully transferable.

        Please read the fine print provided when you view your voucher under “Expired Voucher”

        • http://www.PopCultureWhore.com/ Pop Culture Whore

          After the expiration date printed on your Groupon, its promotional value expires, but you can still redeem it at the merchant for the amount paid towards the goods or services listed on the Groupon. For example, if you paid $10 for a Groupon redeemable for $20 worth of food, that Groupon is still valid for $10 worth of food at that business after it’s expired.

          This does not apply to most ticketed events, and may not apply to certain other deals. Always check the Fine Print of the deal for any exceptions to this rule.

        • willow62

          Groupon have kept all of the money as they say my voucher has expired. They also initially tried to keep 50% of it, am i able to seek a full refund or credit on my account? Ok it has been three years but never been able to find anything suitable, but surely that is my money not theirs?

        • Me

          Provide a copy of Groupon’s official rules to your credit card company. Its a voided sale.

  • Carl

    Does the same apply to Living Social deals that expire?

    • cherixe

      Does this also apply to Daily News deals as well ?

  • http://twitter.com/SmallBudgetBigD Kari

    I’ve had a couple of my groupons expire and completely forgot I could still use them at face value. Thanks for the reminder and the selling suggestion, I wouldn’t have thought of that.

  • http://carefulcents.com/ Carrie Smith

    I actually stopped buying Groupons because I let over half of mind expire or I was unable to complete them. I had no idea you could still use them for face value or get a refund from Groupon for the cost. Thanks for sharing the information about reselling them too. Great tips!

  • Sun

    In Australia that money goes into groupon’s pocket. Everyday they send a million emails to promote new deals, but they do not send reminders for expiring coupons, but instead groupon prays with the hope you will forget using your coupons for obvious reason. That’s the sweet profit of groupon Australia.

    “The Voucher must be redeemed within the period of validity stated on the voucher and you will not be entitled to any refund or credit from us for unused vouchers which have expired.”

    • vipin

      This is not true anymore, I just called groupon and got a credit refund. You have to contact groupon within 2 weeks after the voucher has expired and you need to use the store credit I think 2 weeks after it has been added to your account.

  • http://notwhatiwanttobe.tumblr.com/ Rapunzel

    I don’t understand this. I bought a Groupon late last year for yoga classes that expired a couple of weeks ago. I wasn’t able to use it due to being hospitalised for two months (cancer). I contacted the vendor to see if I could extend the expiry date by a week or two so I could give it to a friend, nothing doing. Contacted Groupon, told they can’t help me at all. :(

    • http://www.PopCultureWhore.com/ Pop Culture Whore

      What’s hard to understand? While I’m so sorry for your health troubles and glad you’re here to talk about being a survivor, you didn’t use the groupon before it expired.

      • lisasimpson2010

        Um, why are you replying to comments from over a year ago?
        Besides the entire point of the article is what to do with EXPIRED Groupons.

        • http://www.PopCultureWhore.com/ Pop Culture Whore

          Oh I’m so sorry. I didn’t realize that there was a time limit on when you can’t respond to posts on public forums. Is there a manual somewhere? What happens if you read the article but forgot about it and then read it later and want to comment? Bad form? Please help!

        • Jack

          There may not be an existing manual on a time limit when people can respond to posts on public forum however there is a fine print offered by Groupon on expired vouchers. Obviously you have not read this information or you would not be spouting off “Yes, remember to read before you purchase”. to OP question “They say I cannot use the credit voucher and I have lost its value”.

    • Damamma22

      Yes you can redeem it for the price you paid. But just the price you paid and yes you can give it to a friend to use, they are transferable. Pop Culture Whore does not know what she is talking about. I think maybe someone has too much time on their hands.

  • Mary

    Got a credit voucher from Groupon for a deal I could not use. I did not realise that the credit voucher had to be used within a year. It has expired and past the use by date.
    They say I cannot use the credit voucher and I have lost its value. Is there anything I can do?

    • http://www.PopCultureWhore.com/ Pop Culture Whore

      Yes, remember to read before you purchase.

      • Joe Fields

        Ha ha ha–great answer

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  • Tom

    Coming from the small business point of view, it takes a lot of planning to run a daily deal promotion, capacity planning etc…When customers receive up to a 70% discount on a service, they should expect it to come with strings attached! The expiry date is usually very prominent on the voucher and clearly stated in the T&C’s. However, the problem that those who has let there vouchers expire and aren’t happy suddenly becomes the merchants problem. Take some responsibility for your actions!

    • LA

      Even though I am not a small business owner, I agree. My mom owned a small business and it is very hard to stay above water and compete with big business’. Hopefully, those who have expired groupons and such will be understanding of business’ who can’t extend their deal past the expiration date. At least they/we can still utilize the amount we paid for it.

      • Hive

        I completely agree, that extensions may not be possible. But I’d like to always be able to get my money back. Only being able to use the amount we paid for is not enough, as full prices are sometimes outrageously high (eg. some restaurants) and I would never eat there for the full prize.

        • Anne

          That’s why they’re saying to make sure you don’t purchase a groupon if you aren’t going to use it before it expires. Small businesses run groupons to get people in the door. Not to lose out on money because a groupon client didn’t manage their time appropriately.

        • Joe Fields

          “I would never eat there for full price (sic)” This is what restaurants need to be told when Groupon comes knocking. Most Groupon-ers are looking for a cheap deal, not a new relationship with a business.

    • Lanny

      I think what this article was saying is there MAY be some other options. No harm in asking a vendor. The worst they can say is no. There is always the face value of the coupon that can be used. I struggle to find who your last sentence is aimed at as I don’t think anyone was complaining in this article. You seem angry. Perhaps there is a groupon that can help you with your anger…

    • Stance

      Perhaps you shouldn’t participate in Groupons if it makes you so angry. Nobody forces business owners to offer these deals, it’s my understanding that businesses like to get exposure and potentially attract new continued patrons by offering an initial deal. If that doesn’t sound good enough for you then don’t participate. Nobody is complaining or not taking responsibility here. You may be doing people a favor by offering a deal but they do you a favor by supporting your business.

      • Joe Fields

        As a fellow small business owner, we just tried our first daily deal and it’s been filled with pitfalls. “Stance” you might be a great new patron that uses a Groupon or like item, spends a little above the deal, and is he nice and gracious while patronizing the business.

        The majority of fellow Groupon-ers are most certainly not. People have been flat out rude, by and large spend the absolute minimum, and since this is out first one, I have no idea if they’ll continue to come to our business. “Stance” as a business owner we get shown all kinds of shiny numbers, how great the whole operation is going to be, and how everything is going to run so smoothly and I think Groupon fluffs this information greatly.

  • eric

    this is a terrible article, or at least title. the title is “4 Things You Can Do With Your Expired Groupon Deals”, but ALL 4 “things” are for *almost expired* groupons, and are of no help for actually expired groupons. please try to be more precise in your titling so it doesn’t waste peoples time who are looking for more specific help. thanks.

  • Nokaut

    This is what journalism is nowadays. Poorly-written article that has misleading headliners. The media is garbage. Or worse yet, it tries to mislead the public by creating news themselves.