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Digit Review – A Great Tool to Automate Your Savings

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At a Glance
4.2 / 5
Rating

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Digit

  • Accounts: Automated savings
  • Bonuses: 1% annualized Savings Bonus, applied quarterly
  • Monthly Maintenance Fees: $2.99 (waived for first 100 days)
  • Minimum Deposit Requirements: None
  • Benefits: Text commands, responsive customer service, set-it-and-forget-it automation with manual override

digit logoI’m in favor of anything that makes it easier to add to my savings account balance, and Digit definitely fits the bill. It’s a free-to-join, automatic savings tool that ties into your checking account, uses a sophisticated algorithm to analyze your income and spending habits, and then makes regular transfers to your FDIC-insured Digit savings account, typically every week or every few days.

What Is Digit?

You don’t have to direct or schedule your Digit transfers in any way. In fact, you don’t even know in advance how much Digit will transfer. With its automated, hands-off saving algorithm, pretty much all you have to do is sit back and watch your savings account balance grow over time. Though if you’re unsatisfied with the pace of Digit’s automatic withdrawals, you can tell it to save more or less with each withdrawal.

Digit isn’t the first online tool designed to simplify and incentivize savings. There are plenty of bank-run programs, including U.S. Bank’s S.T.A.R.T. and Bank of America’s Keep the Change, which both allow for recurring checking-savings transfers and small, automatic savings deposits when you make a debit card purchase. And, of course, you can set up recurring checking-to-savings transfers at banks without formal savings incentive programs, including online banks such as Ally Bank and Capital One 360.

The difference is, Digit is the first totally automated savings tool. When it first launched, it was functionally unique, though it has since spawned imitators.

Digit is free to join and use for 100 days. After that, it costs $2.99 per month. A 1% yield offsets this monthly charge, though you need to maintain your Digit account for at least three consecutive months to receive it. There’s no minimum balance required at any time.

All told, Digit has some useful advantages over any other program, account, or service on the market – plus a few drawbacks that may hamper your experience.

How It Works

Sign-up, Algorithm, and Account Management

To get started with Digit, you need to provide some basic personal information, your phone number, and the account and routing number for the checking account you want to link. You’re then given an FDIC-insured Digit savings account.

Though Digit advises that most accounts go live shortly after sign-up, it can take up to two business days if Digit can’t verify your routing or account number, which happens for about 10% of banks. Digit supports about 2,500 U.S. banks and credit unions, so your institution should be fair game one way or another.

Once you’re set up, Digit goes to work. It uses its proprietary algorithm to get a sense of your spending (debit transactions and ATM withdrawals), income (paychecks), and recurring obligations (monthly bills). To get the most out of Digit, you should make sure that all important bills are included in your checking account’s bill pay system (or otherwise paid out of the tied checking account) so Digit’s algorithm can see them. The same goes for paychecks and other income sources. Digit doesn’t know what goes on outside the tied checking account, so you need to make sure it has as much information as possible.

Transfers and Withdrawals

Based on your income, spending patterns, and obligations, Digit begins making transfers from your checking account, the first typically coming within a week of sign-up. These transfers are completely automated – you never have to set an amount or frequency. Digit’s algorithm only allows for transfers it thinks you can afford, so there’s little chance of an overdraft or cash crunch. After the first one, transfers usually happen every two or three days in amounts ranging from $5 to $50 (you don’t get notifications at every withdrawal). If Digit determines at any point that you really don’t have the funds to save, it simply stops making withdrawals until you can afford them again.

You can withdraw funds held in your Digit account whenever you wish, with no daily or monthly limit, and have the money in your checking account on the following business day. You can also manually override Digit’s automatic savings algorithm and make manual deposits into your Digit account at any point, provided you have enough money in your linked account to support the transfer.

Key Features

Text Alerts and Commands

Digit has an unusually robust system of text alerts and commands:

  1. “Withdraw” followed by your withdrawal amount initiates a debit from your Digit savings account
  2. “Balance” shows your current checking account balance
  3. “Pause” stops automated withdrawals temporarily
  4. “Bills” checks for upcoming bills due, if they’re included in your checking account’s bill pay system
  5. “Save More” or “Save Less” adjusts Digit’s automatic savings algorithm
  6. “Save” triggers a manual deposit into your digit account

Digit also sends out text notifications when your account reaches savings milestones.

No Overdraft Guarantee

Since Digit’s algorithms are designed only to withdraw what you can afford, the likelihood of a checking overdraft due to a Digit withdrawal is low. However, should Digit ever cause an overdraft, the company guarantees reimbursement of any associated fees or interest charges.

Customer Support

Digit has a live customer support team available by phone during Pacific Standard Time business hours. You can also email [email protected] for a fast response, typically one business day or less.

digit.co desktop

Advantages

1. Next Business Day Transfers
If you need to withdraw from your Digit savings balance, you can have the funds in your checking account on the next business day. By comparison, transfers from savings accounts (especially from online banks such as Ally Bank) to external accounts can take two or three business days. If you need funds fast, that can be an inconvenient time frame.

2. “Set It and Forget It” Automation
Digit is unique among savings tools in that it’s completely automated: It measures your spending and income on a daily basis and uses a sophisticated algorithm to determine how much you can save without affecting your lifestyle. If you earn more and spend less, Digit automatically increases your savings. If you earn less and spend more, Digit automatically saves less.

As long as you’re satisfied with the amount you’re saving, you never have to manually transfer funds to your savings account (though you do have this option to fall back on). This setup is superior both to recurring bank transfers, which need to be manually adjusted to account for changes in income and spending, and budgeting tools such as Mint, which aren’t truly automated.

3. Unlimited Savings Withdrawals
You can make unlimited withdrawals from your Digit savings account – one per day, if you like, or even multiple times per day. Savings accounts at traditional banks and credit unions, including those tied to a recurring savings plan, typically limit withdrawals to six per month.

4. No Overdraft Fees
In the unlikely event that a Digit transfer results in an overdraft from your checking account, the company promises to pay any associated fees and charges. However, it doesn’t specify if there’s a limit to what it pays in this case. Therefore, if your balance remains negative for many days on end, you could stretch the limits of this guarantee.

Regardless, you get no such protection from banks like Capital One 360, Ally, or brick-and-mortar institutions such as U.S. Bank. These charge daily or interest-based overdraft fees that can amount to $10, $20, $30, or more per day.

5. No Balance Requirements
Digit savings accounts don’t have balance requirements. This isn’t always true of comparable services offered by big banks like U.S. Bank and Bank of America.

6. Responsive Customer Support
For such a small company, Digit has an impressive customer support apparatus. When you call its main line during business hours, you’re almost immediately connected with a human representative. That’s a far cry from the cavernous phone menus that big institutions such as Bank of America and U.S. Bank require you to navigate – not to mention the long wait times that could eat up your lunch break.

7. 1% Quarterly Savings Bonus
Digit savings accounts don’t accrue interest in the traditional sense, but they do have de facto yields: 1.00% APY, paid quarterly as a Savings Bonus. To qualify for each quarter’s Savings Bonus, you need to maintain your Digit savings account for the entire three months prior. The bonus is annualized, meaning you earn 0.25% of the balance in your account at the end of each quarter.

Disadvantages

1. $2.99 Monthly Maintenance Fee
Digit has a long fee-free introductory period – 100 days – but eventually the bill comes due. After the intro period ends, you’re automatically charged $2.99 per month. When you’re just starting out and your balance is low, this charge is likely to swamp your Savings Bonus. You’d need at least $3,600 in your account at the end of the quarter to make it up, in fact.

2. You Need to Give Your Bank Account Information to a Third Party
To work properly, Digit requires your external checking account number. This is a problem if you’re bothered by the thought of providing sensitive financial information to yet another third party and thus increase your risk of exposure to a data breach. Safer options include bank-run savings incentive programs with checking and savings accounts under the same roof, such as U.S. Bank’s S.T.A.R.T.

3. No Option for Transaction-Based Withdrawals
Digit doesn’t let you tie automatic checking-savings transfers to a debit card transaction, which is another way to make easy savings deposits – sometimes multiple deposits per day – without dramatically reducing your checking account balance. Bank of America’s Keep the Change program lets you round up debit card purchases to the next dollar and deposit the difference in your savings account, while S.T.A.R.T. allows savings deposits of $0.25 to $5 per transaction.

4. Limited Website Functionality
Digit’s light weight works in its favor, especially on the text command front. But if you’re used to a traditional online banking platform, you’re going to face a learning curve here.

Final Word

According to America Saves, an advocacy organization, just 68% of Americans say they spend less than they make – that means about one in three of us doesn’t save a dime. In that light, Digit’s couldn’t-be-easier savings automation tool is welcome news.

However, Digit isn’t a panacea – it only squirrels away funds on your behalf if you consistently demonstrate that you spend less than you earn. It can’t force you to rein in your spending habits or live within your means. For that, a strict personal budget and lifetime savings plan are still your best options.

 

Verdict
4.2 / 5
Rating

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Digit

Digit might not be the first tool to streamline and incentivize personal savings, but it definitely evolves the concept. Thanks to near-total automation, Digit users may barely notice the steady stream flowing back into their pockets. If the alternative is saving irregularly, or not saving at all, that’s okay. Fast transfers, unlimited withdrawals, and no overdraft fees are particularly attractive.

However, Digit isn’t perfect. For starters, it needs a better website and lower maintenance fees for low-balance users.

Digit’s easy-as-pie automation, great customer support, and fast, flexible withdrawals are all great. Its score would be higher with better site functionality, less reliance on text alerts, and a better fee structure.

Editorial Note: The editorial content on this page is not provided by any bank, credit card issuer, airline, or hotel chain, and has not been reviewed, approved, or otherwise endorsed by any of these entities. Opinions expressed here are the author's alone, not those of the bank, credit card issuer, airline, or hotel chain, and have not been reviewed, approved, or otherwise endorsed by any of these entities.

Brian Martucci
Brian Martucci writes about frugal living, entrepreneurship, and innovative ideas. When he’s not interviewing small business owners or investigating time- and money-saving strategies for Money Crashers readers, he’s probably out exploring a new trail or sampling a novel cuisine. Find him on Twitter @Brian_Martucci.

Comments Disclosure: The below responses are not provided or commissioned by the bank advertiser. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser. It is not the bank advertiser's responsibility to ensure all posts and/or questions are answered.

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